INFORMATION ON THE PROTECTION OF PRIVACY

This Application collects some Personal Data from its Users.

The procedures for managing the www.torrenova.eu website with reference to the processing of personal data of users are described below . The information is provided pursuant to Article 13 of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data, as well as on the free movement of such data and that repeals Directive 95/46 / EC (General Data Protection Regulation), to those who interact with web services, accessible electronically from the address mentioned corresponding to the homepage of www.torrenova.eu . information is provided only for the torrenova.eu site, and not for other websites that may be consulted by the user through links.

Types of Data collected

Among the Personal Information collected by this Application, either independently or through third parties, there are: email, cookies, usage data, password, first name, last name and email address.

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data are collected.

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application.

Unless otherwise specified, all the Data required by this Application are mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. In cases where this Application indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.

Users who have doubts about which data are mandatory, are encouraged to contact the owner.

Any use of Cookies – or other tracking tools – by this Application or third party service providers used by this Application, unless otherwise specified, is intended to provide the Service requested by the User, in addition to the additional purposes described in this document and in the Cookie Policy, if available.

The User assumes the responsibility of the Personal Data of third parties obtained, published or shared through this Application and guarantees to have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.

Mode and place of processing of collected data

Method of treatment

The Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.

Processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the organization of this Application (administrative, commercial, marketing, legal, system administrators) or external subjects (such as suppliers of third party technical services, postal couriers, may have access to Data) hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Data Controller. The updated list of Managers can always be requested from the Data Controller.

Legal basis of the processing

The Holder processes Personal Data relating to the User in the event one of the following conditions exists:

the User has given consent for one or more specific purposes; Note: in some jurisdictions the Owner may be authorized to process Personal Data without the User’s consent or another of the legal bases specified below, as long as the User does not object (“opt-out”) to this treatment. However, this is not applicable if the processing of Personal Data is regulated by European legislation regarding the protection of Personal Data;

the processing is necessary for the execution of a contract with the User and / or the execution of pre-contractual measures;

the processing is necessary to fulfill a legal obligation to which the Data Controller is subject;

the processing is necessary for the performance of a task carried out in the public interest or for the exercise of public authority vested in the Holder;

the processing is necessary for the pursuit of the legitimate interest of the owner or third parties.

In any case, it is always possible to ask the Owner to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.

Place

The Data are processed at the operational headquarters of the Data Controller and in any other place where the parties involved in the processing are located. For more information, contact the owner.

The User’s Personal Data may be transferred to a country other than that in which the User is located. To obtain further information on the processing site, the User can refer to the section concerning the processing of Personal Data.

You have the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization of public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures taken by the Data Controller to protect the Data.

If one of the transfers described above takes place, the User can refer to the respective sections of this document or request information from the Data Controller by contacting him at the opening dates.

Retention period

The Data are processed and stored for the time required by the purposes for which they were collected.

Therefore:

Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of the contract is completed.

Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until such interest is met. The User can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Data Controller.

When the processing is based on the consent of the User, the Data Controller may retain the Personal Data for a longer period until such consent is revoked. Furthermore, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or an order of an authority.

At the end of the retention period the Personal Data will be deleted. Therefore, at the end of this term the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

Purposes of the processing of collected data

The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Contacting the User, Interaction with external social networks and platforms, Registration and authentication, Access to accounts on third party services, Management of payments, Infrastructure monitoring, Interaction with live chat platforms, Remarketing and behavioral targeting, Address management and sending of email messages, Analytics, Displaying content from external platforms, Commercial affiliation, Interaction with support and feedback platforms, Management of user databases, Management of support and contact requests and Hosting and backend infrastructure.

To obtain further detailed information on the purposes of the processing and on the Personal Data concretely relevant to each purpose, the User can refer to the relevant sections of this document.

Facebook permissions required by this Application

This Application may request some Facebook permissions that allow it to perform actions with the User’s Facebook account and to collect information, including Personal Data, from it. This service allows this application to connect with the User’s account on the social network Facebook, provided by Facebook Inc.

For more information on the permissions that follow, refer to the documentation of the Facebook permissions and the privacy policy of Facebook.

The required permissions are as follows:

Basic information

The basic information of the User registered on Facebook which normally include the following Data: id, name, image, gender and language of localization and, in some cases, the “Friends” of Facebook. If the User has publicly made additional Data available, these will be available.

E-mail

Provides access to the User’s primary email address.

Pages management

Allows the application to retrieve the access_tokens for the Pages and Applications that the user administers.

Insight

Provides access to Insight data for pages, applications and domains that the user owns.

Personal data collected for the following purposes and using the following services:

Access to accounts on third-party services

Login to the Facebook account

Permissions: Email, Page Management and Insight

Access to the Twitter account

Personal Data: various types of Data as specified in the privacy policy of the service

Commercial affiliation

ReferralCandy

Personal Data: last name, Cookie, Usage data, email address and first name

Contact the user

Mailing List or Newsletter

Personal Data: email

Management of user databases

Pipedrive and Vero

Personal Data: various types of Data as specified in the privacy policy of the service

Payment management

PayPal and Braintree

Personal Data: various types of Data as specified in the privacy policy of the service

Management of support and contact requests

Uservoice and Freshdesk

Personal Data: various types of Data as specified in the privacy policy of the service

Address management and sending of email messages

Mailjet and Amazon Simple Email Service

Personal Data: email

Sendwithus

Personal Data: Usage Data and Email

SparkPost

Personal Data: email and various types of Data as specified in the privacy policy of the service

Hosting and backend infrastructure

Akamai Content Delivery Network

Personal Data: Cookies and Usage Data

DigitalOcean

Personal Data: various types of Data as specified in the privacy policy of the service

Interaction with live chat platforms

Olark widget

Personal Data: Cookies and Usage Data

Interaction with support and feedback platforms

Uservoice widget

Personal Data: Cookies and Usage Data

Interaction with social networks and external platforms

Tweet button and Twitter social widgets, Like button and Facebook social widgets and +1 Button and Google+ social widgets

Personal Data: Cookies and Usage Data

Infrastructure monitoring

New Relic

Personal Data: various types of Data as specified in the privacy policy of the service

Pingdom

Personal Data: Cookies and Usage Data

Registration and authentication

Direct registration

Personal Data: email and password

Remarketing and behavioral targeting

AdRoll, AdWords Remarketing, Facebook Remarketing, Twitter Remarketing and Remarketing with Google Analytics for display advertising

Personal Data: Cookies and Usage Data

Facebook Custom Audience

Personal Information: Cookies and emails

Statistics

Tracking conversions of Facebook Ads, Tracking conversions of Google AdWords, Matomo, KISSmetrics, Google Analytics with anonymised IP, Tracking conversions of Twitter Ads, Segment, Display Advertisers Extension for Google Analytics, Heap Analytics and MixPanel

Personal Data: Cookies and Usage Data

User ID extension for Google Analytics

Personal Data: Cookie

Displaying content from external platforms

YouTube Video Widget, Wistia widget, Swiftype and Widget Headway

Personal Data: Cookies and Usage Data

Typekit

Personal Data: Usage data and various types of Data as specified in the privacy policy of the service

GitHub social button and widget

Personal Data: Usage Data

Further information on Personal Data

Further User rights

Never and for any reason do we sell or rent User Data to third parties. The only uses of the Data are those highlighted in this policy. Users are the sole owners of their Data and may request their modification or cancellation at any time.

User Rights

Users may exercise certain rights with reference to the Data processed by the Data Controller.

In particular, the User has the right to:

withdraw consent at any time. The User can withdraw consent to the processing of their Personal Data previously expressed.

oppose the processing of your data. You may object to the processing of your data when it occurs on a legal basis other than consent. Further details on the right of opposition are indicated in the section below.

access your data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.

verify and request rectification. The User can verify the correctness of his Data and request its updating or correction.

obtain treatment limitation. When certain conditions are met, the User may request the limitation of the processing of their Data. In this case, the Data Controller will not process the Data for any other purpose other than their conservation.

obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User can request the cancellation of their Data by the Owner.

receive your data or have it transferred to another holder. You have the right to receive your data in a structured format, commonly used and readable by automatic device and, where technically feasible, to obtain the transfer without hindrance to another holder. This provision is applicable when the Data are processed with automated tools and the processing is based on the User’s consent, on a contract of which the User is a party or on contractual measures connected to it.

propose a complaint. The User can lodge a complaint with the competent personal data protection authority or act in court.

Details on the right of opposition

When Personal Data is processed in the public interest, in the exercise of public authority to which the Holder is invested or to pursue a legitimate interest of the Owner, Users have the right to oppose the processing for reasons related to their particular situation.

Users are reminded that, if their data are processed for direct marketing purposes, they can oppose the processing without providing any reasons. To find out if the Owner deals with data for direct marketing purposes, Users can refer to the respective sections of this document.

How to exercise the rights

To exercise the rights of the User, Users can direct a request to the contact details of the Owner indicated in this document. The requests are deposited free of charge and processed by the Owner as soon as possible, in any case within a month.

Cookie Policy

This application uses cookies. To learn more and to read the detailed information, the User can consult the Cookie Policy.

More information on treatment

Defense in court

The User’s Personal Data may be used by the Owner in court or in the preparatory stages of its possible establishment for the defense against abuse in the use of this Application or related Services by the User.

The User declares to be aware that the Data Controller may be obliged to disclose the Data by order of the public authorities.

Specific information

At the request of the User, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System logs and maintenance

For needs related to operation and maintenance, this Application and any third party services used by it may collect System Logs, which are files that record the interactions and which may also contain Personal Data, such as the User IP address.

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time to the Data Controller using the contact details.

Response to “Do Not Track” requests

This Application does not support “Do Not Track” requests.

To find out if any third-party services used support them, the User is invited to consult their respective privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by informing Users on this page and, if possible, on this Application and, if technically and legally feasible, by sending a notification to Users through one of the extremes contact information in the owner’s possession. Please therefore consult this page regularly, referring to the date of the last modification indicated at the bottom.

If the modifications concern treatments whose legal basis is consent, the Controller will collect the User’s consent again, if necessary.

contact info

Data Controller

La Posta di Torrenova, Strada Provinciale 128 della Parrina 56, 58015 Orbetello, Grosseto, Italy

Email address of the Owner: info@torrenova.eu

Last modification: 8 May 2018

torrenova.eu hosts this page and collects the Personal Data strictly necessary for the contents of this page to be available